Convey.ai, the GDPR and the UK's DPA

What Is GDPR And The UK’s DPA?

GDPR is considered a gold standard when it comes to data protection. GDPR is a data protection law for individuals in the EU and European Economic Zone that protects individuals' privacy and personal data. An international company that complies with GDPR indicates that the company has high standards for data protection.

The DPA (Data Protection Act) is the “GDPR” of the UK. DPA protects the personal data of individuals in the UK. Moreover, the personal data of the individuals are protected by law enforcement agencies and security agencies under part 3 and part 4 of the act.

Both GDPR and the DPA have set strict rules for data protection such as:

1. Data must be processed lawfully.
2. Data must be gathered or stored for specific purposes and not misused.
3. Personal data must be accurate. Update when necessary.
4. Organizations should not keep the data forever. Once you fulfill the purpose, delete it.
5. Data should have adequate protection and must be protected from unauthorized access and misuse.

How Is Convey.ai Affected By GDPR?

Before GDPR came into effect, we had a traditional approach to complying with data regulation. Now, as we are part of the GDPR, we are required to implement policies and procedures mentioned in the GDPR. As a result of this, we have updated our data collection policies and practices to meet the GDPR requirements.

Additionally, we have enhanced our platform to support our customers to support their compliance needs regarding:

1. Acquiring and routing data.
2. Giving user permissions and roles to prevent access to PI in the platform.

Why Do We Use Your Information?

We use your information for different purposes such as:

1. To provide promotional messages tailored to your requirements.
2. To notify you of changes in our product or services.
3. We use your data for internal marketing. With your data, we monitor your preferences and behavior so that we can improve our services.
4. We use your data for record keeping.
5. To provide personalized content.

Is Our Platform GDPR or DPA-compliant?

Though we do not guarantee compliance with GDPR or DPA, we do help agencies or brands to comply with GDPR or DPA regulations.

How To Get More Information On GDPR?

Our advice is to engage a legal counsel to understand the intricacies of GDPR.

What Can I Expect From Convey.ai In Terms Of Support For GDPR Compliance?

DPA Agreement

A DPA between Convey.ai and customers.

Data Security

Our organization has ISO certification. In addition to this, we have a robust framework to safeguard your data.

Data Handling

We have tools at our disposal to capture consent on gaining new customers. The consent information is securely stored in our database.

If you have any questions or concerns regarding Convey.ai or our data protection policies, you contact us via phone number or email.

If you have any queries with regards to Convey.ai, data privacy and global compliance, please contact us at info@convey.ai