Convey.ai- Protecting Your Data Privacy & Security

Convey.ai is committed to protecting your privacy and personal information. The policy outlines how we collect your information, what information we collect, where we store it, and how we protect it. All of our policies adhere to American organizations and regulations like GDPR and FTC. If you want information on what data we collect about you, you can email us.

If you want to know what information we collect and hold about you, please email us at Info@Convey.ai

Legal Reasons for Processing

We assure you that we will use your data for business purposes and not otherwise. Here are some of the reasons for processing your data:

We process your data for contract fulfilment.
We use your data for business purposes only in a legitimate and beneficial manner.
We use your data for legal obligations, like tax requirements.

Information Security

Convey.ai is ISO 9001 : 2015 Certified and registered with the ICO as a data controller, registration number: 12199-AQMS-2299.

We have placed the security apparatus to secure your data. When you initially register with us, your information will be stored in a secure server. In addition to this, we will make sure your data is encrypted so that unauthorized individuals cannot access your data. Having said that, the internet isn’t 100% secure. When your data is being transmitted via the internet we cannot guarantee 100% security but when the data is stored on our servers we make sure your data is safe and secure.

Transfer Of Your Personal Data

We sometimes may transfer your data to other destinations and when we do so, our organization ensures that your data is protected through appropriate measures.

What Data We Collect About You?

We process the personal data of clients, prospects, enquirers, partners, suppliers and workers. We may collect, store and use the following personal information about you:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registration or requesting further services and products.
Details of transactions you carry out through our Website and the fulfilment of orders
Information about your computer including, where available, your IP address, operating system and browser type.
Details of your visits to our Website and the pages and resources that you access.
Details of your interactions with marketing communications, such as email opens and clicks.
Any other information you choose to provide to us, including business cards.
Information you choose to give us when making an application to work for us.

The data you provide to us includes:

Name
Job Title
Address
Billing address
Postcode
Country
Email address
Telephone number
How you heard about us
Business challenges
Technology platforms being used
Information relating to customer surveys
Any other personal information that you choose to send us

Please let us know if the personal data we hold about you needs to be corrected or updated.

Cookies

We leverage cookies to enhance user experience with our website, track user behaviour, market and target advertising, and gather valuable insights. If you are not comfortable with this, you have the preference to opt out of cookies.

How We Use Your Information?

We guarantee that the information collected will not be misused. The purpose of our information collection is to:

Improve user experience
To gather insights on users' interaction with the website.
To communicate with you about new updates to the website.
To send promotional materials.
For internal and demographic studies.

Data Disclosure To Third-Parties

First and foremost, we do not sell or rent your data to anybody. While we do this, we may employ third-party service providers who may have access to certain sections of data. We may employ third-party service providers to carry out certain tasks such as support services or analyzing our website and while doing so the third-party providers may have to use your personal information to perform tasks. Having said that, they are obligated to protect your personal information.

In addition to this, we may have to share information with public authorities if they ask for it. Laws such as the California Consumer Privacy Act necessitate a company to share details of the customer with government agencies for criminal investigations or tax audits.

You have the right to request us not to pass information to third parties, please request this before submitting your consent by contacting info@convey.ai.

Data Protection

We strive to protect the data by implementing security measures. Having said that, the internet cannot provide 100% security, and the data, while storing or transmitting, may not get total protection.

Your Rights

You have certain rights regarding your personal information such as:

Right to object to the data processing.
Right to access your personal information.
Right to know what information we are collecting and how is it being used.
Right to correct incorrect data.
Right to data portability.

If you want to exercise these rights, please contact us.

Changes to this Policy

As the business evolves, the privacy policy also evolves. When it does, we must inform our partners about the changes made and we do exactly that. We will notify you about any changes on the “Privacy Policy” page and mention the last updated date.

If you have any questions or concerns about our privacy policy, please feel free to reach us through info@convey.ai.

Privacy Policy